Privacy Policy
Effective Date: September 28, 2026
Site to System (“Site to System,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit sitetosystem.com, submit an inquiry, call or text us, or otherwise communicate with us.
1. Information We Collect
Information You Provide
When you submit our Start a Project form, contact us, call or text us, or communicate about a potential project, we may collect:
Your first and last name
Your email address
Your telephone number
Your business name
The services you are interested in
Information about your project, goals, workflow, or business needs
Your desired project timeline
Messages, voicemail, and other communications
Documents or materials you voluntarily provide
Any other information you choose to provide
Please do not send passwords, Social Security numbers, financial account information, medical information, payment-card details, confidential access credentials, or other sensitive information through our website inquiry form, email, or text message.
Information Collected Automatically
When you visit our website, Squarespace, Google Analytics, and other service providers may automatically collect limited technical and usage information, including:
Browser and device information
Pages viewed and actions taken
Session and website interaction information
Referring website or traffic source
Approximate geographic location
Cookie identifiers and similar technology data
Technical information used to operate and secure the website
This information helps us operate, secure, understand, and improve the website.
2. Google Analytics and Search Console
We use Google Analytics 4 to understand how visitors find and use our website. Google Analytics may collect information such as page views, website interactions, session statistics, approximate location, and browser and device details.
Google Analytics may use first-party cookies, including the _ga cookie, to distinguish users and sessions. Google processes this information according to its own terms and privacy practices.
Our Google Analytics property is linked to Google Search Console so we can review information about our website’s appearance and performance in Google Search.
You may learn more through:
Google requires websites using Analytics to disclose its use and explain how it collects and processes information.
3. How We Use Information
We may use information to:
Respond to questions and project inquiries
Evaluate whether our services fit your needs
Schedule consultations
Prepare proposals, estimates, agreements, or service recommendations
Communicate about requested or active services
Provide and manage client services
Organize project documents and communications
Improve our website, services, and customer experience
Monitor website traffic and performance
Protect against spam, fraud, abuse, and security threats
Maintain appropriate business records
Resolve disputes and enforce agreements
Comply with applicable legal obligations
We will not use information submitted through an inquiry to enroll you in unrelated marketing communications without your permission.
4. How We Share Information
Site to System does not sell or rent personal information.
We may disclose information to service providers that help operate our business, website, and communications, including:
Squarespace, which hosts the website and may process website forms and analytics
Google, which may provide Analytics, Search Console, email, telephone, and file-storage services
Email and telephone service providers used for business communications
Spam-prevention and website-security providers
Payment processors when payment services are added or used
Contractors or professional advisers when reasonably necessary to provide requested services
Government authorities or other parties when required by law
Appropriate parties when reasonably necessary to protect our rights, property, safety, website, clients, or the public
These providers may process information under their own terms, privacy policies, and contractual responsibilities.
5. Email, Calls, and Text Messages
If you contact us by email, telephone, or text message, we may retain your contact information and the contents of the communication to respond to you, provide services, maintain project records, and protect our legal rights.
Telephone and text-message charges imposed by your carrier may apply. We do not use your telephone number for unrelated promotional text messages without appropriate permission.
6. Cookies and Similar Technologies
The website may use necessary, functional, and analytics cookies supplied by Squarespace, Google Analytics, and related providers.
Cookies may help the website:
Operate correctly
Remember preferences
Prevent fraud and abuse
Measure website traffic and performance
Understand how visitors interact with the website
Improve the visitor experience
You may use the website’s cookie controls, when displayed, or your browser settings to manage or delete cookies. Blocking certain cookies may affect website functions.
Squarespace states that its Analytics uses a browser cookie to distinguish unique visitors.
7. reCAPTCHA and Website Security
Our forms may use Google reCAPTCHA or a similar service to protect against spam and automated submissions. Such services may process browser, device, interaction, and security information to determine whether an activity appears to come from a person or an automated system.
8. File Storage and Project Platforms
If you become a client, project materials may be stored or shared through services such as Google Drive or another project platform. Access may be restricted to Site to System, authorized contractors, the client, and other people authorized for the project.
You are responsible for avoiding the upload of passwords, financial account details, Social Security numbers, medical records, or other unnecessary sensitive information unless a written agreement specifically addresses how that information will be handled.
9. Data Retention
We retain information only as long as reasonably necessary to:
Respond to inquiries
Discuss, prepare, or provide requested services
Maintain business, project, transaction, and communication records
Resolve disputes
Protect against fraud or misuse
Enforce agreements
Satisfy legal, accounting, tax, or reporting obligations
Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic storage system, email service, telephone service, or internet transmission can be guaranteed to be completely secure.
11. Your Choices and Privacy Rights
Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
You may also:
Ask us to stop sending nonessential communications
Control cookies through the available cookie banner or browser settings
Use Google’s Analytics opt-out browser add-on
To submit a privacy request, email hello@sitetosystem.com. We may need to verify your identity before completing certain requests.
12. Children’s Privacy
This website and our services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has submitted personal information through this website, contact us so we can review and delete it when appropriate.
13. Third-Party Links
Our website may link to third-party websites, platforms, or services. We do not control and are not responsible for their privacy, security, availability, or content practices. Review their policies before providing them with information.
14. Changes to This Policy
We may update this Privacy Policy when our website, services, providers, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
15. Contact Us
Site to System
957 NASA Pkwy #1119
Houston, TX 77058
Phone: (832) 304-9715
Email: hello@sitetosystem.com
Support: support@sitetosystem.com
Website: https://www.sitetosystem.com